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THE ROLE OF SPECIALISED AGENCY COMPANIES IN THE INTERNATIONAL EDUCATIONAL CONSULTING MARKET

THE ROLE OF SPECIALISED AGENCY COMPANIES IN THE INTERNATIONAL EDUCATIONAL CONSULTING MARKET

Abstract

The trends in the development of the international educational consulting market are studied and the role of educational agents in the functioning of the market under study is comprehensively analyzed. The activity of educational agents in terms of the service delivery model in the market is shown. The main entities offering services in the market of international consulting services for studying abroad, types of educational agents are described in terms of the specifics of interaction with educational institutions and payment for services (agents hired by a specific educational institution and independent consulting companies). The role of educational agents in interaction with consumers of services and educational institutions is revealed, and the importance of educational agents in the formation of social capital is emphasized. The impact of demand changes on the market strategies of educational agents is analyzed, which at the present stage include the expansion of geographical specialization, the growth of transnational educational organizations, the expansion of services provided, business models changes based on the use of modern technologies and educational platforms, etc. The practices of regulating the activities of educational agents are characterized, the subjects of regulation are shown with an emphasis on the role of professional associations in the field of consulting and service provision. Possible best practices and priority measures for regulating the activities of educational agents that can be recommended for use in emerging markets are highlighted. In particular they include the proactive use of consumer reviews in the marketing strategies of market subjects, the use of ethical codes, the establishment of market entry barriers, the development of policies for working with educational agents, both by individual educational organizations as well as by their associations. The obtained results can be used to form marketing strategies of educational institutions and educational agents in the international educational consulting and recruiting market. Изучены тенденции развития рынка международного образовательного консалтинга и всесторонне проанализирована роль образовательных агентов в функционировании исследуемого рынка. Показана деятельность образовательных агентов с точки зрения модели оказания услуг на рынке. Описаны основные субъекты, предлагающие услуги на рынке международных консалтинговых услуг по обучению за рубежом, типы образовательных агентов с позиций особенностей взаимодействия с учреждениями образования и оплаты услуг (агента, нанимаемые конкретным учебным заведением, и независимые консалтинговые компании). Выявлена роль образовательных агентов во взаимодействии с потребителями услуг, образовательными учреждениями, особо подчеркивается значение образовательных агентов по формированию социального капитала. Проанализировано влияние изменений спроса на рыночные стратегии образовательных агентов, которые на современном этапе включают расширение географической специализации, рост транснациональных образовательных организаций, расширение спектра оказываемых услуг, изменение бизнес-моделей на основе использования современных технологий и образовательных платформ и др. Охарактеризованы практики регулирования деятельности образовательных агентов, показаны субъекты регулирования с акцентом на роли профессиональных ассоциаций в сфере консалтинга и оказания услуг. Особо выделены возможные лучшие практики и первоочередные меры регулирования деятельности образовательных агентов, которые могут быть рекомендованы к применению на развивающихся рынках. Они, в частности, включают проактивное использование потребительских отзывов в маркетинговых стратегиях субъектов рынка, использование этических кодексов, установление входных рыночных барьеров, разработку политик по работе с образовательными агентами как отдельными образовательными организациями, так и их ассоциациями. Полученные результаты могут быть использованы для формирования маркетинговых стратегий образовательных учреждений и образовательных агентов на рынке международного образовательного консалтинга и рекрутинга.

Keywords

образовательный агент, деловая репутация, information asymmetry, сервисная модель образовательного консалтинга, кодексы деловой этики, образовательный консалтинг, education agent, business reputation, иностранные студенты, асимметрия информации, service model of educational consulting, foreign students, codes of business ethics, маркетинговые стратегии, educational consulting, marketing strategies

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    popularity
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    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
hybrid