publication . Other literature type . Article . 1995

The quality of tourism employment.

Dexter JL Choy;
  • Published: 01 Mar 1995
  • Publisher: Elsevier BV
Abstract The tourism industry is often criticized for generating service jobs which are demeaning. This paper analyzes the quality of tourism employment using Hawaii as a case example. The analysis reveals that the major source of service occupations is food and beverage operations, which, in the majority of establishments, have residents as customers and as such is not unique to tourism. Wages varied substantially; however, the level of job satisfaction in tourism jobs was very high. Consequently, the quality of tourism employment is much better than that usually perceived by those outside the industry. In the long run, tourism can be used as a catalyst to incr...
ACM Computing Classification System: ComputingMilieux_THECOMPUTINGPROFESSIONGeneralLiterature_INTRODUCTORYANDSURVEY
free text keywords: Tourism, Leisure and Hospitality Management, Strategy and Management, Development, Transportation, Catering industry, Economics, Tourism, Marketing, Job satisfaction, Remuneration, Labour economics, Tourist industry, Career development
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