publication . Article . 2016

ANALISIS KUALITAS PELAYANAN PUBLIK BADAN PERPUSTAKAAN DAN ARSIP DAERAH PROVINSI RIAU

Yuhelmi Yuhelmi; Nining Sudiar; Rismayeti Rismayeti;
Open Access
  • Published: 01 Apr 2016 Journal: Lectura : Jurnal Pendidikan, volume 5 (issn: 2086-4876, eissn: 2549-063X, Copyright policy)
  • Publisher: Universitas Lancang Kuning
Abstract
This study aims to analyze How Public Service Board of Library and Regional<br />Archives Riau Province, hereinafter referred to as (BPAD) Riau Province. This is<br />done to look at the quality and how much success BPAD Riau Province in performing<br />its main function for the people who need the information in the Library, Public<br />Services how and what has or has not been done by the libraries in improving service<br />quality perceptions positively or negatively to quality of public services provided by<br />the Library Visitors Riau BPAD can be used as input for later followed up to<br />determine new strategies for improving the quality of services tha...
Subjects
free text keywords: Psychology, Medical education, Group discussion, Nonprobability sampling, Library services, Service quality, Empathy, media_common.quotation_subject, media_common, Public service, Pedagogy, Qualitative research, Education, L, Education (General), L7-991
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publication . Article . 2016

ANALISIS KUALITAS PELAYANAN PUBLIK BADAN PERPUSTAKAAN DAN ARSIP DAERAH PROVINSI RIAU

Yuhelmi Yuhelmi; Nining Sudiar; Rismayeti Rismayeti;