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Patient perspective on telemedicine replacing physical consultations in urology during the COVID-19 lockdown in Denmark
Patient perspective on telemedicine replacing physical consultations in urology during the COVID-19 lockdown in Denmark
Objective: In March-April 2020, during the coronavirus disease 2019 (COVID-19) pandemic lockdown in Denmark, the Danish Health Authorities recommended that, where possible, face-to-face patient-physician consultations be replaced by telephone consultations. The aim of this study was to obtain patients’ evaluation of their telemedicine experience. Methods: Patients who were candidates for telemedicine consultations were recruited based on their urological ailment, necessity for follow-up and comorbidity. New referrals including patients with suspicion of cancer were not candidates for telemedicine. In total, 548 patients had their appointment altered during the period from 13 March to 30 April 2020. Postal questionnaires were sent to 548 patients and 300 (54.7%) replied. Results: In total, 280 patient answered, 224 (80%) men and 56 (20%) women, mean age 69 years (range 18–91) of whom 180 (64.3%) had a benign and 100 (35.7%) a malignant diagnosis. Twenty (6.7%) respondents did not remember their telephone consultation and were therefore excluded. Telephone consultation satisfaction was reported by 230 (85.0%) patients, but they would not prefer video consultations over telephone consultations, and only 102 (36.4%) would prefer telephone consultations in the future. Patients’ age, sex and distance to the hospital did not seem to be associated with telephone consultation satisfaction (age p = 0.17; sex p = 0.99; distance p = 0.27, respectively). In total, 226 (80.7%) were medically assessed as being at risk for COVID, but 74 (26.4%) subjectively evaluated themselves as being at risk. Conclusions: In general (85.0%), urological patients were satisfied with telephone consultations.
- University of Southern Denmark Denmark
- Odense University Hospital Denmark
Microsoft Academic Graph classification: medicine.medical_specialty Bleomycin chemistry.chemical_compound Internal medicine Carcinoma Medicine Outpatient clinic Young adult business.industry Objective Improvement medicine.disease Clinical trial chemistry Urologic disease business Complication
Adult, Male, Urologic Diseases, Adolescent, Office Visits, Denmark, Urology, consultations, Young Adult, Surveys and Questionnaires, Humans, Aged, Aged, 80 and over, outpatient clinic, SARS-CoV-2, questionnaire, COVID-19, Patient Preference, Middle Aged, Telemedicine, Telephone, Nephrology, Videoconferencing, Female, Covid-19
Adult, Male, Urologic Diseases, Adolescent, Office Visits, Denmark, Urology, consultations, Young Adult, Surveys and Questionnaires, Humans, Aged, Aged, 80 and over, outpatient clinic, SARS-CoV-2, questionnaire, COVID-19, Patient Preference, Middle Aged, Telemedicine, Telephone, Nephrology, Videoconferencing, Female, Covid-19
Microsoft Academic Graph classification: medicine.medical_specialty Bleomycin chemistry.chemical_compound Internal medicine Carcinoma Medicine Outpatient clinic Young adult business.industry Objective Improvement medicine.disease Clinical trial chemistry Urologic disease business Complication
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).8 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Top 10% citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).8 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Top 10%
Citations provided by BIP!Popularity provided by BIP!- University of Southern Denmark Denmark
- Odense University Hospital Denmark
Objective: In March-April 2020, during the coronavirus disease 2019 (COVID-19) pandemic lockdown in Denmark, the Danish Health Authorities recommended that, where possible, face-to-face patient-physician consultations be replaced by telephone consultations. The aim of this study was to obtain patients’ evaluation of their telemedicine experience. Methods: Patients who were candidates for telemedicine consultations were recruited based on their urological ailment, necessity for follow-up and comorbidity. New referrals including patients with suspicion of cancer were not candidates for telemedicine. In total, 548 patients had their appointment altered during the period from 13 March to 30 April 2020. Postal questionnaires were sent to 548 patients and 300 (54.7%) replied. Results: In total, 280 patient answered, 224 (80%) men and 56 (20%) women, mean age 69 years (range 18–91) of whom 180 (64.3%) had a benign and 100 (35.7%) a malignant diagnosis. Twenty (6.7%) respondents did not remember their telephone consultation and were therefore excluded. Telephone consultation satisfaction was reported by 230 (85.0%) patients, but they would not prefer video consultations over telephone consultations, and only 102 (36.4%) would prefer telephone consultations in the future. Patients’ age, sex and distance to the hospital did not seem to be associated with telephone consultation satisfaction (age p = 0.17; sex p = 0.99; distance p = 0.27, respectively). In total, 226 (80.7%) were medically assessed as being at risk for COVID, but 74 (26.4%) subjectively evaluated themselves as being at risk. Conclusions: In general (85.0%), urological patients were satisfied with telephone consultations.