publication . Article . 2012

Challenges of hotel outsourcing in Ghana: A transaction cost perspective

Stephen Hiamey;
  • Published: 01 Jan 2012
Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing data, a three-tier coding system was employed to group responses under thematic networks. The global themes that emerged within and across cases were inductively analysed. It was realised that ...
ACM Computing Classification System: InformationSystems_GENERALComputingMilieux_MISCELLANEOUSComputingMilieux_THECOMPUTINGPROFESSION
free text keywords: accommodation, Accra Metropolis, Ghana, outsourcing, Hospitality industry. Hotels, clubs, restaurants, etc. Food service, TX901-946.5, Business, HF5001-6182

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