Chat Transcript Analysis Reveals that Undergraduate Students are Open to Instruction, While Instructors and Librarians Care About Supporting Student Learning

Article English OPEN
Elaine Sullo;
(2017)
  • Publisher: University of Alberta
  • Journal: Evidence Based Library and Information Practice (issn: 1715-720X, eissn: 1715-720X)
  • Publisher copyright policies & self-archiving
  • Identifiers: doi: 10.18438/B8Q623
  • Subject: undergraduate students | Z | library instruction | Bibliography. Library science. Information resources
    acm: ComputingMilieux_COMPUTERSANDEDUCATION

A Review of: Jacoby, J., Ward, D., Avery, S., & Marcyk, E. (2016). The value of chat reference services: A pilot study. portal: Libraries and the Academy, 16(1), 109-129. https://doi.org/10.1353/pla.2016.0013 Abstract Objective – To investigate student,... View more
Share - Bookmark