THE RELATIONSHIP OF SERVICE QUALITY, WORD-OF-MOUTH, AND REPURCHASE INTENTION IN ONLINE TRANSPORTATION SERVICES

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Leonnard, S.E.; Feby Thung;
(2017)

Sophisticated and ever-evolving technology enacts many companies use and utilize technology as a mean of delivering innovative and creative new services. Technological developments are widespread in various fields and one of them is in the field of online... View more
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