publication . Article . 2011

Measuring Performance for Accountability of a Small Social Economy Organization: The Case of an Independent School

Steven M. Smith; John Maddocks; Sonja Novkovic;
Open Access
  • Published: 25 Jun 2011 Journal: Canadian journal of nonprofit and social economy research, volume 2 (eissn: 1920-9355, Copyright policy)
  • Publisher: University of Alberta Libraries
Abstract
<jats:p>ABSTRACT This article is a result of a joint project in social economy research between a community partner-an independent school-and academic partners. The school is a democratic organization, run by teachers and parents. The goal of the project was to find ways to improve communication and reporting about general performance of the school as part of the school's accountability to its members. Starting from lessons of the balanced scorecard approach for non-profits, we describe the process of development of survey-based measures for the particular organization. The direction of the tool development and subsequent organizational changes were carried out ...
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Subjects
free text keywords: Non-profit democratic organization, Measuring performance, Balanced accountability in schools /Organisation démocratique sans but lucratif, Mesure du rendement, Responsabilité équilibrée dans les écoles, Sociology, Accountability, Social economy, Balanced scorecard, Library science, Management, Democracy, media_common.quotation_subject, media_common, lcsh:Social Sciences, lcsh:H
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