publication . Article . 2007

Information technology adoption for service innovation practices and competitive advantage: the case of financial firms

J.S. Chen; H.T. Tsou;
Open Access English
  • Published: 01 Jan 2007 Journal: Information Research: An International Electronic Journal (issn: 1368-1613, Copyright policy)
  • Publisher: University of Borås
Abstract
Background. The importance of information technology to current business practices has long drawn the attention of practitioners and academicians. Aim. This paper aims to broaden understanding about service innovation as a critical organizational capability through which information technology adoption influences the competitive advantage of a firm. In the context of financial firms, this study examines how information technology is adopted and managed to enhance service innovation practices and whether and how service innovation practices may influence the competitive advantage of firms. <br><b>Method.</b> A research framework and the associated hypotheses are...
Subjects
free text keywords: Information technology adoption in financial companies in Taiwan, Bibliography. Library science. Information resources, Z
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