publication . Article . 2011

Processes, Performance Drivers and ICT Tools in Human Resources Management

Oškrdal Václav; Pavlíček Antonín; Jelínková Petra;
Open Access English
  • Published: 01 Jun 2011 Journal: Journal of Competitiveness (issn: 1804-171X, eissn: 1804-1728, Copyright policy)
  • Publisher: Tomas Bata University in Zlín
This article presents an insight to processes, performance drivers and ICT tools in human resources (HR) management area. On the basis of a modern approach to HR management, a set of business processes that are handled by today’s HR managers is defined. Consequently, the concept of ICT-supported performance drivers and their relevance in the area of HR management as well as the relationship between HR business processes, performance drivers and ICT tools are defined. The theoretical outcomes are further enhanced with results obtained from a survey among Czech companies. This article was written with kind courtesy of finances provided by VŠE IGA grant „IGA – 32/2...
free text keywords: human resources management, performance management, ICT, HRIS, process, Business, HF5001-6182
Download from

1. Armstrong, M. (1977). A handbook of personnel management practice. London: Kogan Page.

2. Armstrong, M. (2009). Armstrong's handbook of human resource management practice. London: Kogan Page.

3. Brooks, A. (2006). Dispelling HR's fear of technolog y takeover. Employee Benetfi Plan Review, 60(10), 6-9.

4. Cherrington, D.J. (1995). The management of human resources. Englewood Cliffs, N.J.: PrenticeHall.

5. Ferguson, K.J., & Reio, T.G. (2010). Human resource management systems and firm per - formance. The Journal of Management Development, 29(5), 471-494. [OpenAIRE]

6. Grensing-Pophal, L. (2008). Mission: organized HR! Credit Union Management, 31(10), 36-39.

7. Grundy, T., & Brown, L. (2003). Value-based human resource strateg y: developing your HR consultancy role. Oxford: Elsevier.

8. Hurley-Hanson, A.E., & Giannantonio, Ch. M. (2008). Human resource information systems in crises. Proceedings of the Allied academies international conference (pp. 23-28). Cullowhee: Academy of Strategic Management.

9. Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard. Boston: Harvard Business School Press.

10. Marques, J.F. (2010). Strategies that work @ work: management suggestions from non-managerial workers. Organization Development Journal, 28(2), 65-72.

11. Reddick, Ch. G. (2009). Human resources information systems in Texas city governments: scope and perception of its effectiveness. Public Personnel Management, 38(4), 19-34. [OpenAIRE]

12. Řepa, V. (2007): Podnikové procesy - Procesní řízení a modelování. Praha: Grada.

13. Roberts, B. (2006). New HR systems on the horizon. HR Magazine, 51(5), 103-7.

14. Sison, P.D. (1981). Personnel and human resources management. Manila: Rex Book Store.

Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue