publication . Article . 2016

Effects of Computer Reservation System in the Operations of Travel Agencies

Sevillia S. Felicen; Alex P. Ylagan;
Open Access English
  • Published: 01 Nov 2016 Journal: Asia Pacific Journal of Multidisciplinary Research (issn: 2350-7756, eissn: 2350-8442, Copyright policy)
  • Publisher: Lyceum of the Philippines University, Batangas
Abstract
In travel industry, the main tool used is the computerized booking systems and now known as Global Distribution Systems or GDS. This paper aimed to determine the effect of using Computer Reservation System among Travel Agencies in terms of technical, human and financial aspect. This will help the Internship office to include the identified travel agencies in their linkages where the students will be deployed for internship. The result of this study will also be helpful and can be utilized in the course travel and tour operations with computer reservation system. The descriptive method of research was used with managers and users/staff of 20 travel agencies as pa...
Subjects
free text keywords: Computer Reservation System, Travel Agency, Science, Q, Social Sciences, H
Related Organizations

[1] Learn to use a GDS - Galileo or Sabre or Amadeus retrieved from http://hayton.com.au

[2] The Role of Global Computer Reservation, 6(2) retrieved from http://aws.iwi.uni-leipzig.de

[3] Chakravarthi, J. et. al., (2012), Comparison of Traditional and Online Travel Services: A Concept Note, IUP. Journal of Business Strategy, 9(1)

[4] Serbanescu, L. (2013), Improving the Performance and Efficiency of Travel Agencies with Technology, Agricultural Management, 15 (4)

[5] Lordache C., Cebuc I., Hoarca, D. ( 2009), Tourism Operations' Technique, Economic Independence Publishing House, Pitesti,. retrieved from ebscohost.com

[6] Cristiana, P. I. (2008). The Tourism Industry and the Use of Internet. Annals of the University of Oradea, Economic Science Series, 17(2). About Amadeus ( 2013) retrieved from http://www.amadeus.com Technology that Power Travels retrieved from http://www.sabre.com/ Vizconde, A. & Felicen, S. (2012). Computer Reservation System: As a Feature of Business Operations of Travel Agencies About Abacus (2014). retrieved from http://www.abacus.com.sg International Travel Agency Business Plan (n.d.) retrieved from http://www.bplans.com Lee, H.Y., Lee, Y. K. & Kwon, D (2005). The intention to use computerized reservation systems: the moderating effects of organizational support and supplier incentive. Journal of Business Research, 58(11), 1552-1561

Any information missing or wrong?Report an Issue