Benchmarking criteria for evaluating third-party logistics providers in South Africa

Article English OPEN
Claudia Karrapan; Mndeni Sishange; Elana Swanepoel; Peter J. Kilbourn; (2017)
  • Publisher: AOSIS
  • Journal: Journal of Transport and Supply Chain Management (issn: 2310-8789, eissn: 1995-5235)
  • Related identifiers: doi: 10.4102/jtscm.v11i0.305
  • Subject: third party logistics | logistics service providers | benchmarking | outsourcing | selection criteria | ranking | comparative | 3PL index | South Africa | survey | Shipment of goods. Delivery of goods | HF5761-5780 | Transportation and communications | HE1-9990

Background: In South Africa, deemed the ‘gateway to Africa’, there is limited evidence of the existence of a survey ranking third-party logistics providers (3PLs). This lack of comparative information of the major 3PLs based on key outsourcing and ranking criteria com... View more
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