publication . Article . 2014


Open Access English
  • Published: 01 Dec 2014 Journal: Annals of the University of Petrosani: Economics, issue 2, pages 85-92 (issn: 1582-5949, eissn: 2247-8620, Copyright policy)
  • Publisher: University of Petrosani
In the world of banking, the development of IT has a huge effect on development of more flexible payments methods and more user-friendly banking services. Recently, modern electronic banking services, internet and mobile banking, have rejuvenated banking transactions. Electronic banking over the Internet is one of the newest e-banking services with several benefits both for banks and for customers. The paper aims to provide an overview of online banking services highlighting various aspects globally as well as in the Romanian banking system. Even if there already are several studies on web banking, this topic still remains a resourceful area for academic researc...
ACM Computing Classification System: Hardware_MEMORYSTRUCTURES
free text keywords: banking industry, electronic banking services, internet banking., lcsh:Economic theory. Demography, lcsh:HB1-3840, lcsh:Economics as a science, lcsh:HB71-74
20 references, page 1 of 2

[1]. Abubakar, A.A.; Tasmin, R.B.H. (2012) The Impact of Information and Communication Technology on Banks' Performance and Customer Service Delivery in the Banking Industry, International Journal of Latest Trends in Finance and Economic Sciences, vol. 2(1), pp.80-90

[2]. Ahmad, A.M.K.; Al-Zu'bi, H.A. (2011) E-Banking Functionality and Outcomes of Customer Satisfaction: an Empirical Investigation, International Journal of Marketing Studies, vol. 3(1), pp.50-65

[3]. Aldas-Manzano, J., Lassala-Navarre, C., Ruiz-Mafe, C., Sanz-Blas, S. (2009) Key drivers of Internet banking services use, Online Information Review, vol. 33(4), pp.672- 695

[4]. Chavan, J. (2013) Internet Banking-Benefits and Challenges in an Emerging Economy, International Journal of Research in Business Management, vol. 1(1), pp.19-26

[5]. DeYoung, R. (2001) The Financial Performance of Pure Play Internet Banks, Economic Perspectives, vol. 25(1), pp.60-75

[6]. Drigă, I. (2010) Internetul pentru derularea de operaţiuni bancare, Tribuna Economică, nr.5, pp.67-69

[7]. Drigă, I. (2012) Produse și servicii bancare, Editura Sitech, Craiova

[8]. Drigă, I.; Isac, C. (2014) E-Banking Services - Features, Challenges and Benefits, Annals of the University of Petroşani, Economics, vol. 14(1), pp.41-50

[9]. Drigă, I.; Niță, D.; Dura, C. (2009) Aspects Regarding Internet Banking Services in Romania, Annals of the University of Petroşani, Economics, vol. 9(3), pp.239-248 [OpenAIRE]

[10]. Ezzi, S.W. (2014) A Theoretical Model for Internet Banking: Beyond Perceived Usefulness and Ease of Use, Archives of Business Research, vol. 2(2), pp.31-46

[11]. Hanafizadeh, P.; Keating, B.W.; Khedmatgozar, H.R. (2014) A Systematic Review of Internet Banking Adoption, Telematics and Informatics, vol. 31(3), pp.492-510

[12]. Makris, M.; Koumaras, V.; Koumaras, H.; Konstantopoulou, A.; Konidis, S.; Kostakis, S. (2009) Quantifying factors influencing the adoption of Internet banking services in Greece, International Journal of E-Adoption, vol. 1(1), pp.20-32

[13]. Mansumitrchai, S.; Chiu, C. (2012) Adoptation of Internet Banking in UAE: Factors Underlying Adoption Characteristics, International Journal of Management and Marketing Research, vol. 5(1), pp.103-115 [OpenAIRE]

[14]. Pikkarainen, T.; Pikkarainen, K.; Karjaluoto, H.; Pahnila, S. (2004) Consumer acceptance of online banking: an extension of the technology acceptance model, Internet Research, vol. 14(3), pp.224-235 [OpenAIRE]

[15]. eFinance (2013) Online banking - A deeper and more mature market in 2012, April

20 references, page 1 of 2
Any information missing or wrong?Report an Issue