publication . Article . 2017

The Impact of Ethical Climate on Emotional Organizational Commitment: A Survey in the Accommodation Industry

Melike Gül; Kaya Nihat Pekbay; Kudret Gül;
Open Access English
  • Published: 01 Dec 2017 Journal: ILIRIA International Review (issn: 2192-7081, eissn: 2365-8592, Copyright policy)
  • Publisher: Felix-Verlag
Abstract
Organizational commitment is crucial in the service-oriented hospitality industry. A service-oriented firm may achieve high quality service standards and customer satisfaction by employing qualified occupations. Employing qualified staff requires motivation and emotional organizational commitment. In addition, having a positive working ethical climate in the firm is crucial for profitability and productivity. Thus, hospitality businesses can achieve industrial competitiveness. The aim of the study is to determine the effect of the ethical climate on the emotional organizational commitment in the accommodation enterprises. The study addresses ethical climate ...
Subjects
free text keywords: emotional organizational commitment; accommodation industry, ethical climate, emotional organizational commitment, accommodation industry, History (General) and history of Europe, D, Political science, J
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