publication . Article . 2015

Problem-solving and developing quality management methods and techniques on the example of automotive industry

Radoslaw Wolniak;
  • Published: 01 Dec 2015
The knowledge about methods and techniques of quality management together with their effective use can be definitely regarded as an indication of high organisational culture. Using such methods and techniques in an effective way can be attributed to certain level of maturity, as far as the quality management system in an organisation is concerned. There is in the paper an analysis of problem-solving methods and techniques of quality management in the automotive sector in Poland. The survey was given to the general population, which in case of the study consisted of companies operating in Poland that had certified quality management systems against ISO/TS 16949. ...
free text keywords: quality management, quality techniques, automotive industry, FMEA, SPC, 8D, problem solving, quality methods, Business, HF5001-6182
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Article . 2015
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