The Effect of Service Compact (SERVICOM) on Service Delivery in Nnamdi Azikiwe University Teaching Hospital Nnewi, Nigeria

Article English OPEN
Jude Kennedy Emejulu; M. C. Muo; E. E.O. Chukwuemeka;
(2014)
  • Publisher: AOSIS
  • Journal: Africa’s Public Service Delivery & Performance Review (issn: 2310-2195, eissn: 2310-2152)
  • Related identifiers: doi: 10.4102/apsdpr.v2i4.69
  • Subject: Service delivery | performance | client | Service Compact | SERVICOM | Political institutions and public administration (General) | JF20-2112 | Regional planning | HT390-395

This study examined the effect of service compact (Servicom Service delivery) in Nnamdi Azikiwe University Teaching Hospital Nnewi. Questionnaire and face-to-face interviews were used in the collection of data. The hypotheses were tested using descriptive statistics. Th... View more
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