Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan di Rental Mobil CV. Ilham Motor Gandu Mlarak Ponorogo

Article English OPEN
Dhika Amalia;
(2015)
  • Publisher: Universitas Darussalam Gontor
  • Journal: Al Tijarah (issn: 2460-4089, eissn: 2528-2948)
  • Related identifiers: doi: 10.21111/tijarah.v1i1.384
  • Subject: tangibles | reliability | responsiveness | assurance | empathy | customer’s loyalty | Business | HF5001-6182

The purpose of this study was to determine the amount of quality customer service and loyalty to know a very dominant factor affecting customer loyalty in the CV . Ilham Motor. This research method is the primary data from the questionnaires , sampling technique is a te... View more
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