Schmenner's Product-Process Matrix. A Critgue using S.A. Book Printers

Article English OPEN
M.S. Bukula; D.R. Snaddon;
  • Publisher: Stellenbosch University
  • Journal: South African Journal of Industrial Engineering (issn: 1012-277X, eissn: 2224-7890)
  • Publisher copyright policies & self-archiving
  • Subject: Industrial engineering. Management engineering | T55.4-60.8

This explores Schmenner's predictions of the product-process matrix using book printing firms in S.A . It measures focus in each book printing firm, and then examines relationships between measures. This study finds that these measures are not well behaved in the way Sc... View more
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