publication . Article . 2021

Challenges in Creating Business Value from Health Information Systems (HIS): A Hybrid Fuzzy Approach

Ahad Zareravasan; Reza Alizadeh;
Open Access Persian
  • Published: 01 Apr 2021 Journal: Journal of Information Technology Management, volume 13, issue 2, pages 51-74 (issn: 2008-5893, eissn: 2423-5059, Copyright policy)
  • Publisher: University of Tehran
For the last three decades, research on Information Technology Business Value (ITBV) has highlighted how organizations can create greater value from IT investments in different industries, including the healthcare sector. There has been some research investigating the business value of Health Information Systems (HIS). However, the current body of knowledge regarding the challenges in front of proper business value realization of these systems is limited. This study investigates the challenges of HIS business value creation using a combination of the Fuzzy Analytic Hierarchy Process (FAHP) and fuzzy Decision-making Trial and Evaluation Laboratory (DEMATEL). Firs...
free text keywords: fuzzy analytic hierarchy process (ahp), fuzzy dematel, health information systems (his), health information technology (hit), information technology business value (itbv), Information resources (General), ZA3040-5185
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