publication . Article . 2018

Developing Organizational Competences for Conflict Management: The Use of the Prisoner's Dilemma in Higher Education

Giuseppina Dell’Aversana; Gloria Guidetti; Andreina Bruno;
Open Access English
  • Published: 01 Mar 2018
  • Country: Italy
Abstract
Interpersonal relationship require sophisticated competences of cohabitation. However, the availability of training tools to develop conflict management skills is limited and problematic. The prisoner's dilemma game (PDG), the most widely known example of game theory, a nonzero-sum game, has been used, in higher education, to provide students with an opportunity of active learning and for understanding counterintuitive concepts. It creates a condition of emotive, moral and decisional conflict in and between agents. This paper presents a case-study in higher education in which PDG was proposed to enhance organizational competences for conflict management, accordi...
Subjects
free text keywords: General Psychology, conflict, higher education, prisoner’s dilemma, game-theory, psychoanalytic approach, Perspective, conflict, higher education, game-theory, psychoanalytic approach, BF1-990, Competence (human resources), Conflict management, Prisoner's dilemma, Active learning, Psychology, Social psychology, Interpersonal relationship, Interpersonal communication, Decisional conflict, Organizational studies
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