PENERAPAN TOTAL QUALITY MANAGEMENT PADA PROGRAM STUDI MPI FAKULTAS TARBIYAH DAN KEGURUAN UIN ALAUDDIN
Open Access Arabic
Published: 01 Dec 2017 Journal: Lentera Pendidikan: Jurnal Ilmu Tarbiyah dan Keguruan (issn: 1979-3472, eissn: 2580-5223, Copyright policy)
Publisher: Lembaga Pendidikan dan Tenaga Kependidikan (Center for Teacher Training) Faculty of Tarbiyah and Teacher Training Universitas Islam Negeri Alauddin Makassar in collaboration with Lecturer Consortium of Tarbiyah and Teacher Training
The purpose of this paper is to describe (1) the concept of total quality mana-gement, (2) the theoretical foundation of total quality management, and (3) the application of total quality management in Education management study program at the Faculty of Education and Teaching Science, UIN Alauddin Ma-kassar. There are some theoretical bases to support the implementation of TQM in educational institutions. One is the theory of Deming which can be identified from (a) Deming’s chain reaction model, (b) Deming’s continuous improvement cycle, (c) Deming’s theory of Variance, and (d) Deming's fourteen points of management. The application of TQM in Management Studies...