HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

Article English OPEN
Ivica Batinić;
(2016)
  • Publisher: KD Mapro
  • Journal: Journal of Process Management. New Technologies (issn: 2334-735X, eissn: 2334-7449)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.5937/JPMNT1601025B
  • Subject: Technology (General) | management | program | employees | T1-995 | hotel service | quality
    acm: GeneralLiterature_MISCELLANEOUS | ComputingMilieux_MISCELLANEOUS

In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hot... View more
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