The Role of mPOS System in Process Change and Strategy Change: A Situated Change Perspective

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Yao Chin Lin; Nhu-Hang Ha; Kuo-Sung Lin;
(2015)

The purpose of this study is to revisit the relationship among information technology (IT), Process, and Strategy. We focus on the impact of mobile Point of Sales (mPOS) on changing of operational processes in the restaurant industry. This study investigates the changin... View more
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