publication . Article . 2013

Employee Engagement: A Literature Review

Dharmendra MEHTA; Naveen K. MEHTA;
Open Access
  • Published: 01 Dec 2013 Journal: ECONOMIA seria MANAGEMENT / ECONOMY - MANAGEMENT series, volume 16, issue 2 December, pages 208-215 (issn: 1454-0320, Copyright policy)
  • Publisher: Editura ASE
Motivated and engaged employees tend to contribute more in terms of organizational productivity and support in maintaining a higher commitment level leading to the higher customer satisfaction. Employees Engagement permeates across the employee-customer boundary, where revenue, corporate goodwill, brand image are also at stake. This paper makes an attempt to study the different dimensions of employee engagement with the help of review of literature. This can be used to provide an overview and references on some of the conceptual and practical work undertaken in the area of the employee engagement practices.
free text keywords: engagement, HF5001-6182, Business, Employees, leadership, engagement, performance, satisfaction, relationships., satisfaction, relationships, performance, leadership, Employees, jel:M19, jel:M10, jel:M51, jel:M12
34 references, page 1 of 3

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34 references, page 1 of 3
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publication . Article . 2013

Employee Engagement: A Literature Review

Dharmendra MEHTA; Naveen K. MEHTA;