Examining the impact of business process orientation on organizational performance: the case of Croatia

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Milanović Glavan, Ljubica; Bosilj Vukšić, Vesna;
  • Publisher: Croatian Operational Research Society
  • Journal: Croatian Operational Research Review,volume 8,issue 1 (issn: 1848-0225, eissn: 1848-9931)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.17535/crorr.2017.0009
  • Subject: Applied mathematics. Quantitative methods | T57-57.97 | business process management, business process orientation, organizational performance, Croatia

The competitive global market of the new millennium has raised awareness of business processes as the most important management paradigm. Extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a ... View more
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