CRITICAL INCIDENTS AND CRITICAL INCIDENT STRESS MANAGEMENT (CISM) – AN EMPLOYEE ASSISTANCE PROGRAMME (EAP) PERSPECTIVE

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Terblanche, Lourie; van Wyk, André;
(2014)

Employees are increasingly becoming victims of critical incidents. From a systems theory point of view, it is necessary to acknowledge the impact of critical incidents not only on the personal life of the employee, but on the workplace itself. Employees respond diffe... View more
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