Information system conflicts: causes and types

Article English OPEN
Boonstra, Albert; de Vries, Jan; (2015)
  • Publisher: SciKA
  • Journal: International Journal of Information Systems and Project Management (issn: 2182-7796, eissn: 2182-7788)
  • Related identifiers: doi: 10.12821/ijispm030401
  • Subject: Management. Industrial management | HD28-70 | conflict types | meta-ethnography | IS implementation | resistance | conflict

Conflicts are an inherent part of organizational life and managers deal with confrontations and conflicts on an almost daily basis. Information Systems (IS) implementations are a type of change that often leads to open or hidden conflicts. Managers and others involved c... View more
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