THE INFLUENCE OF ORGANISATIONAL CULTURE ON THE TOTAL QUALITY MANAGEMENT PROGRAMME PERFORMANCE

Article English OPEN
Roldán Salgueiro, José Luis; Leal Rodríguez, Antonio Luis; Leal Millán, Antonio Genaro;
(2012)
  • Publisher: Elsevier
  • Journal: Investigaciones Europeas de Dirección y Economía de la Empresa,volume 18,issue 3,pages183-189 (issn: 1135-2523)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.1016/j.iedee.2012.05.005
  • Subject: C31 | Quality culture, Performance, Total Quality Management, Cultura de calidad, Rendimiento, Gestión de Calidad Total | HF5001-6182 | Business | Cultura de calidad | M10 | Total Quality Management | L25 | Gestión de Calidad Total | M14 | Performance | Quality culture | Rendimiento
    • jel: jel:C31 | jel:M10 | jel:M14 | jel:L25
      ddc: ddc:650

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality Management (TQM) implementation. Using Cameron’s framework, we have tested the connection between a quality culture taxonomy and TQM programme performance... View more