Playing a role - but which one? How public service motivation and professionalism affect decision-making in dilemma situations

Doctoral thesis English OPEN
Schott, Carina;
  • Publisher: Public Administration, Campus Den Haag, Leiden University
  • Subject: Professionalism | Veterinary inspectors | Decision-making | Coping behavior | PSM | Identity theory | Dilemma situations

Individuals who work in the public sector see themselves confronted with conflicting values, contradictory demands, and the need to serve an at times difficult to define ‘public interest’. This book contributes to our understanding of what drives public service professi... View more
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