The impact of multi-criteria performance measurement on business performance improvement

Article Catalan; Valencian OPEN
Kasie, Fentahun Moges; Belay, Alemu Moges;
(2013)
  • Publisher: Universitat Politècnica de Catalunya
  • Journal: Journal of Industrial Engineering and Management (issn: 2013-8423, eissn: 2013-0953)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.3926/jiem.489
  • Subject: HF5001-6182 | Business | H | T55.4-60.8 | HF1-6182 | Business performance | :Economia i organització d'empreses::Gestió de la qualitat [Àrees temàtiques de la UPC] | Eficiència industrial | Commerce | Performance improvement | Benchmark | Performance measure | Social Sciences | Manufacturing | Performance measure, Performance improvement, Benchmark, Business performance, manufacturing. | Industrial efficiency | Industrial engineering. Management engineering
    • ddc: ddc:650

<p><strong>Purpose: </strong>The purpose of this paper is to investigate the relationship between multi-criteria performance measurement (MCPM) practice and business performance improvement using the raw data collected from 33 selected manufacturing companies. In additi... View more