Time, expectation and satisfaction: Patients’ experience at National Hospital Abuja, Nigeria

Article English OPEN
Oluwagbenga Ogunfowokan; Muhammad Mora;
  • Publisher: AOSIS OpenJournals
  • Journal: African Journal of Primary Health Care & Family Medicine, volume 4, issue 1 (issn: 2071-2928, eissn: 2071-2936)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.4102/phcfm.v4i1.398, pmc: PMC4565139
  • Subject: patients’ expectations | patient satisfaction | R | RA1-1270 | Public aspects of medicine | patient-clinic encounter time | patients’ experiences | Medicine | Original Research

Abstract Background Long patient-clinic encounter time is typical of many hospital general outpatient departments (OPD) in Nigeria. Objectives The objectives of our study were to determine the time spent by patients at the service points in the general OPD of the Nation... View more
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