publication . Article . 2019

Variation in accessibility of the population to an Emergency Medical Communication Centre: a multicentre observational study

Penverne, Yann; Leclere, Brice; Lecarpentier, Eric; Marx, Jean-Sébastien; Gicquel, Benjamin; Goix, Laurent; Reuter, Paul-Georges;
Open Access English
  • Published: 01 Oct 2019 Journal: Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine, volume 27 (issn: 1757-7241, eissn: 1757-7241, Copyright policy)
  • Publisher: BioMed Central
Abstract
Abstract Background Access to an Emergency Medical Communication Centre is essential for the population in emergency situations. Handling inbound calls without delay requires managing activity, process and outcome measures of the Emergency Medical Communication Centre to improve the workforce management and the level of service. France is facing political decisions on the evolution of the organisation of Emergency Medical Communication Centres to improve accessibility for the population. First, we aim to describe the variation in activity between Emergency Medical Communication Centres, and second, to explore the correlation between process measures and outcome ...
Subjects
free text keywords: Accessibility, Emergency Medical Communication Centre, Scheduling process, Work force management, Original Research, Medical emergencies. Critical care. Intensive care. First aid, RC86-88.9
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue
publication . Article . 2019

Variation in accessibility of the population to an Emergency Medical Communication Centre: a multicentre observational study

Penverne, Yann; Leclere, Brice; Lecarpentier, Eric; Marx, Jean-Sébastien; Gicquel, Benjamin; Goix, Laurent; Reuter, Paul-Georges;