Designing a ‘concept of operations’ architecture for next-generation multi-organisational service networks

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Harrington, Tomás Seosamh; Srai, Jagjit Singh;

Networked service organisations are increasingly adopting a ‘smarter networking’ philosophy in their design of more agile and customer-focused supply models. Changing consumer behaviours and the emergence of transformative technologies—industry 4.0, artificial intellige... View more
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