Designing a ‘concept of operations’ architecture for next-generation multi-organisational service networks

Article English OPEN
Harrington, Tomas; Srai, Jagjit;
(2016)
  • Publisher: AI & Society
  • Journal: issn: 0951-5666
  • Related identifiers: doi: 10.1007/s00146-016-0664-5
  • Subject: Human-Computer Interaction | network integration | operating principles and protocols | product-service systems | multi-organisational service networks | Artificial Intelligence

Networked service organisations are increasingly adopting a ‘smarter networking’ philosophy in their design of more agile and customer-focused supply models. Changing consumer behaviours and the emergence of transformative technologies—industry 4.0, artificial intellige... View more
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