Working Hours and Productivity

Research English OPEN
Collewet, Marion; Sauermann, Jan; (2017)
  • Publisher: Bonn: Institute of Labor Economics (IZA)
  • Subject: output | productivity | working hours | labour demand | J23 | J22 | M54 | M12
    • ddc: ddc:330

This paper studies the link between working hours and productivity using daily information on working hours and performance of a sample of call centre agents. We exploit variation in the number of hours worked by the same employee across days and weeks due to central sc... View more
  • References (44)
    44 references, page 1 of 5

    Anxo, D. and A. Bigsten (1989): \Working Hours and Productivity in Swedish Manufacturing," Scandinavian Journal of Economics, 91, 613{ 619.

    Bakker, A., E. Demerouti, and W. Schaufeli (2003): \Dual processes at work in a call centre: An application of the job demands{resources model," European Journal of work and organizational psychology, 12, 393{ 417.

    Barzel, Y. (1973): \The Determination of Daily Hours and Wages," The Quarterly Journal of Economics, 87, 220{238.

    Bick, A., B. Bruggemann, and N. Fuchs-Schundeln (2016): \Hours Worked in Europe and the US: New Data, New Answers," IZA Discussion Papers 10179, Institute for the Study of Labor (IZA).

    Brachet, T., G. David, and A. M. Drechsler (2012): \The E ect of Shift Structure on Performance," American Economic Journal: Applied Economics, 4, 219{246.

    Breuer, K., P. Nieken, and D. Sliwka (2013): \Social ties and subjective performance evaluations: an empirical investigation," Review of managerial Science, 7, 141{157.

    Craine, R. (1973): \On the Service Flow from Labour," Review of Economic Studies, 40, 39{46.

    Crepon, B., M. Leclair, and S. Roux (2004): \RTT, productivite et emploi: nouvelles estimations sur donnees d'entreprises," Economie et statistique, 376, 55{89.

    Crocker, T. D. and R. L. Horst (1981): \Hours of Work, Labor Productivity, and Environmental Conditions: A Case Study," Review of Economics and Statistics, 63, 361{368.

    De Grip, A. and J. Sauermann (2012): \The E ects of Training on Own and Co-worker Productivity: Evidence from a Field Experiment," Economic Journal, 122, 376{399.

  • Metrics
    No metrics available
Share - Bookmark