Characteristics of service users and provider organisations associated with experience of out of hours general practitioner care in England: population based cross sectional postal questionnaire survey.
Article, Other literature typeEnglishOPEN
Warren, Fiona C; Abel, Gary; Lyratzopoulos, Georgios; Elliott, Marc N; Richards, Suzanne; Barry, Heather E; Roland, Martin; Campbell, John L;
Publisher: Apollo - University of Cambridge Repository
Journal: The BMJ, volume 350 (issn: 0959-8138, eissn: 1756-1833)
Subject: Retrospective Studies | After-Hours Care | England | Family Practice | Quality of Health Care | General Practitioners | Young Adult | Cross-Sectional Studies | Research | Patient Satisfaction | Health Care Surveys | Adolescent | Adult | Surveys and Questionnaires | Humans
Objective: To investigate the experience of users of out of hours general practitioner services in England, UK.<br/><br/>Design: Population based cross sectional postal questionnaire survey.<br/><br/>Setting: General Practice Patient Survey 2012-13.<br/><br/>Main outcom... View more
by a postdoctoral fellowship by the National Institute for Health Research (PDF-2011-04-047) 2012-2014 and by a Cancer Research UK clinician scientist fellowship award (A18180) from March 2015.
1 Improving out of hours care: what lessons can be learned from a national benchmark of services. Primary Care Foundation, 2010. www.primarycarefoundation.co.uk/images/PrimaryCareFoundation/ Downloading_Reports/Reports_and_Articles/National_Out_of_ Hours_Benchmark/Improving_OOH_Care_Lessons_from_two_ benchmarks_RELEASE.pdf
2 Department of Health. National quality requirements in the delivery of out-of-hours services. DH, 2004. http://webarchive.nationalarchives. gov.uk/+/www.dh.gov.uk/en/Publicationsandstatistics/Publications/ PublicationsPolicyAndGuidance/DH_4091213
3 Department of Health. National quality requirements in the delivery of out-of-hours services. DH, 2006. http://webarchive. nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/ en/Publicationsandstatistics/Publications/PublicationsPolicy AndGuidance/DH_4137271
4 Brogan C, Pickard D, Gray A, et al. The use of out of hours health services: a cross sectional survey. BMJ 1998;316:524.
5 Shipman C, Dale J. Responding to out-of-hours demand: the extent and nature of urgent need. Fam Pract 1999;16:23-7.
6 Colin-Thomé D, Field S. General practice out-of-hours services: project to consider and assess current arrangements. 2010. http://webarchive. nationalarchives.gov.uk/+/dh.gov.uk/en/publicationsandstatistics/ publications/publicationspolicyandguidance/dh_111892
7 Pedersen KM, Andersen JS, Søndergaard J. General practice and primary health care in Denmark. J Am Board Fam Pract 2012;25(suppl 1):S34-8.
8 Huibers L, Moth G, Andersen M, et al. Consumption in out-of-hours health care: Danes double Dutch? Scand J Prim Health Care 2014;32:44-50.
9 Van Uden CJ, Ament AJ, Hobma SO, et al. Patient satisfaction with out-of-hours primary care in the Netherlands. BMC Health Serv Res 2005;5:6.