Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry

Article English OPEN
Leong, Tiong Kung; Zakuan, Norhayati; Mat Saman, Muhamad Zameri; Ariff, Mohd. Shoki Md.; Tan, Choy Soon; (2014)
  • Publisher: Hindawi Publishing Corporation
  • Journal: The Scientific World Journal,volume 2,014 (issn: 2356-6140, eissn: 1537-744X)
  • Related identifiers: pmc: PMC3950655, doi: 10.1155/2014/591361
  • Subject: Research Article | Science (General) | Q1-390 | Article Subject

This paper proposed seven existing and new performance indicators to measure the effectiveness of quality management system (QMS) maintenance and practices in construction industry. This research is carried out with a questionnaire based on QMS variables which are extra... View more
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