Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry

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Leong, Tiong Kung; Zakuan, Norhayati; Mat Saman, Muhamad Zameri; Ariff, Mohd. Shoki Md.; Tan, Choy Soon;
(2014)

This paper proposed seven existing and new performance indicators to measure the effectiveness of quality management system (QMS) maintenance and practices in construction industry. This research is carried out with a questionnaire based on QMS variables which are extra... View more
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