Measuring the Success of Changes to Existing Business Intelligence Solutions to Improve Business Intelligence Reporting

Conference object, Article, Part of book or chapter of book English OPEN
Dedić , Nedim ; Stanier , Clare (2016)
  • Publisher: Springer International Publishing
  • Related identifiers: doi: 10.1007/978-3-319-49944-4_17, doi: 10.1080/23270012.2017.1299048
  • Subject: [INFO] Computer Science [cs] | Reports | [ INFO ] Computer Science [cs] | [ SHS.INFO ] Humanities and Social Sciences/Library and information sciences | Technical functionality | [SHS.INFO] Humanities and Social Sciences/Library and information sciences | Business intelligence | Measuring success | User satisfaction

Evaluating the success of changes to an existing Business Intelligence (BI) environment means that there is a need to compare the level of user satisfaction with the original and amended versions of the application. The focus of this paper is on producing an evaluation ... View more
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