Corporate crises in the age of corporate social responsibility

Article English OPEN
Janssen , Catherine; Sen , Sankar; Bhattacharya , CB;
(2015)
  • Publisher: Elsevier
  • Related identifiers: doi: 10.1016/j.bushor.2014.11.002
  • Subject: [SHS.GESTION]Humanities and Social Sciences/Business administration | Corporate crisis | [ SHS.GESTION ] Humanities and Social Sciences/Business administration | Corporate social responsibility | Crisis management | Insulation

International audience; Many companies today believe that corporate social responsibility (CSR) acts as a reservoir of goodwill, insulating the firm from the negative impacts of a crisis. Yet, the impact of CSR on public reaction to corporate crises is more complex. Dra... View more