Islamic Caring Model on Increase Patient Satisfaction

Article English OPEN
Abdurrouf, Muh. ; Nursalam, Nursalam ; Purwaningsih, Purwaningsih (2017)
  • Publisher: Universitas Airlangga
  • Journal: Jurnal Ners (issn: 2502-5791, eissn: 1858-3598)
  • Related identifiers: doi: 10.20473/jn.v8i1.3893
  • Subject: RT1-120 | R | Caring Islami, Perceived Disconfirmation, Patient Satisfaction | Medicine | Nursing | caring islami; perceived disconfirmation; patient satisfaction

Introduction: Patient satisfaction was important aspect that must be considered by health service providers, patients who were not satisfied will leave the hospital and be a competitor's customers so be able caused a decrease in sales of products/services and in turn co... View more
Share - Bookmark