Islamic Caring Model on Increase Patient Satisfaction
- Publisher: Universitas Airlangga
(issn: 2502-5791, eissn: 1858-3598)
RT1-120 | R | Caring Islami, Perceived Disconfirmation, Patient Satisfaction | Medicine | Nursing | caring islami; perceived disconfirmation; patient satisfaction
Introduction: Patient satisfaction was important aspect that must be considered by health service providers, patients who were not satisfied will leave the hospital and be a competitor's customers so be able caused a decrease in sales of products/services and in turn co...