Corporate social capital, market orientation, organizational learning and service innovation performance: an empirical survey in the Pearl river delta of China

Article Catalan; Valencian OPEN
Jian, Zhaoquan; Zhou, Yu Lu;
(2015)
  • Publisher: Universitat Politècnica de Catalunya
  • Journal: Journal of Industrial Engineering and Management (issn: 2013-8423, eissn: 2013-0953)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.3926/jiem.1318
  • Subject: HF5001-6182 | Business | H | T55.4-60.8 | HF1-6182 | Capital social (Economia) | :Economia i organització d'empreses::Gestió i direcció [Àrees temàtiques de la UPC] | Market Orientation (MO) | Commerce | Capital stock. | Organizational Learning (OL) | Technological innovations | Corporate Social Capital (CSC) | Social Sciences | :Economia i organització d'empreses::Competitivitat i innovació [Àrees temàtiques de la UPC] | Service Innovation Performance (SIP) | Aprenentatge organitzatiu | Innovacions tecnològiques | Empreses -- Competitivitat | Organizational learning | Industrial engineering. Management engineering
    • ddc: ddc:650

<p><strong>Purpose:</strong> Service innovation performance (SIP) is an important driver of growth and wealth of service firms in wide range of industries. Yet, few research studies have been done to explore the influencing factors. The purpose of this study intends to ... View more