publication . Thesis . 2014

The forgotten workforce: clerical and administrative staff within British Higher Education

Tong, Kay;
Open Access English
  • Published: 01 Mar 2014
  • Country: United Kingdom
This thesis examines the employment conditions for clerical and administrative staff within the British Higher Education Sector. For this analysis a national questionnaire was distributed and 747 responses were returned and analysed. In order to further enrich the qualitative research data, 30 interviews were also conducted, mainly with clerical and secretarial staff but also with management staff who had progressed from clerical grades.\ud \ud The main focus of the research was to examine inequalities within the higher education sector that impinge particularly on the clerical and administrative workforce. The thesis develops an analytic framework based on dual...
free text keywords: LB2300
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