Value definitions and consumer consciousness

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Wakenshaw, Susan Y. L.; Phillips, Laura; Ng, Irene C. L.;
  • Publisher: Warwick Manufacturing Group
  • Subject: T1

This paper contributes to the understanding of value within the service science and management literature, a literature that currently defines and measures value in various ways, making assumptions about how value is created and judged. We present this paper in two part... View more
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