publication . Book . 2014

Value definitions and consumer consciousness

Wakenshaw, Susan Y. L.; Phillips, Laura; Ng, Irene C. L.;
Open Access English
  • Published: 01 Dec 2014
  • Publisher: Warwick Manufacturing Group
  • Country: United Kingdom
This paper contributes to the understanding of value within the service science and management literature, a literature that currently defines and measures value in various ways, making assumptions about how value is created and judged. We present this paper in two parts: in the first, we reprise six core themes of value understanding in the management literature, highlighting their implicit philosophical, chronological and consciousness assumptions; in the second, we elaborate on consciousness and discuss the implications of a consciousness assumption on the understanding of value in Service Science and management literature in general. \ud \ud By applying theo...
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