publication . Article . 2012

A design and evaluation framework for multi-user interfaces

Yuill, Nicola; Rogers, Yvonne;
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  • Published: 01 Mar 2012 Journal: ACM Transactions on Computer-Human Interaction, volume 19, pages 1-25 (issn: 1073-0516, eissn: 1557-7325, Copyright policy)
  • Publisher: Association for Computing Machinery (ACM)
  • Country: United Kingdom
Abstract
Multi-user interfaces are said to provide “natural” interaction in supporting collaboration, compared to individual and noncolocated technologies. We identify three mechanisms accounting for the success of such interfaces: high awareness of others' actions and intentions, high control over the interface, and high availability of background information. We challenge the idea that interaction over such interfaces is necessarily “natural” and argue that everyday interaction involves constraints on awareness, control, and availability. These constraints help people interact more smoothly. We draw from social developmental psychology to characterize the design of mul...
Subjects
free text keywords: Human–computer interaction, Multi user interfaces, High availability, Information system, Cybernetics, Computer science, Conversation, media_common.quotation_subject, media_common, BF0712, QZ
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