publication . Thesis . 2015

The application of balanced scorecards in the performance measurement of a large communication corporation in China

Qiu, FC;
Open Access English
  • Published: 01 Dec 2015
  • Country: China (People's Republic of)
This thesis explores the application of the Balanced Scorecard (BSC) as a means employee appraisal in Chinese state-owned enterprises (SOEs). In the earlier documents, it was found that BSCs were not successful. This thesis examines the reasons why the BSC has not worked as a method of appraising individual employees. Operational, capability and cultural systems are the three perspectives used to study the performance of the employee BSC. In addition, this thesis attempts to restructure a new appropriate employee appraisal method to fit employees that work in Chinese SOEs. A leading Chinese communication company (ALCC) was selected as a suitable case study for t...
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