Process improvement in the Greek public agencies

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Kontolaimos, G;
(2013)

The purpose of this research is to explore process improvement in the Greek public agencies. This research is of particular interest because the Greek public sector context has some unique characteristics compared to the public sector of other countries. Firstly, the us... View more
  • References (69)
    69 references, page 1 of 7

    APPENDIX 1: COMMUNITY FRAMEWORK SUPPORT.....................................................................65

    APPENDIX 2: E-SERVICES & SOPHISTICATION LEVELS ...............................................................66

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