Personalizing protocol-driven care: the case of specialist heart failure nurses.

Article English OPEN
Sanders, T.; Harrison, S.; Checkland, K.;
(2010)
  • Publisher: Blackwell Publishing

AIM: This paper is a report of a study conducted to explore how specialist heart failure nurses negotiate treatment advice with patients, in the context of an increasing expectation that clinical staff in the National Health Services will follow guidelines in their dail... View more
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