Understanding our value: assessing the nature of the impact of library services

Article English OPEN
Robinson, L.; Calvert, A.; Bawden, D.; Urquart, C.; Bray, C.; Amosford, J.;
(2010)
  • Subject: Z665

This paper reports an approach to assessing the nature of the impact and benefit of library services, based on the concepts introduced in Urquhart's Value Project for healthcare information services. Two studies are described and compared. A project in the City of Londo... View more
  • References (12)
    12 references, page 1 of 2

    Aabo, S. (2005) Are public libraries worth their price ?, New Library World, 106(11/12), 487-495.

    Amosford, J. (2007) Assessing generic learning outcomes in public libraries.

    Performance Management and Metrics, 8(2), 127-136.

    Bawden, D., Petuchovaite, R., and Vilar, P. (2005) Are we effective ? How would we know? Approaches to the evaluation of library services in Lithuania, Slovenia and the United Kingdom, New Library World, 106(1216/1217), 454-463.

    Bloom, B.S. (Ed.) (1956) Taxonomy of educational objectives, the classification of educational goals, by a committee of college and university examiners, Handbook 2: the affective domain. London: Longman.

    Booth, A. (2004) Evaluating your performance. In A. Booth and A. Brice (Eds.), Evidence-based practice for information professionals, pp.124-137. London: Facet Publishing.

    British Library (2004) Measuring our value. Retrieved July 27, 2009 from http://www.bl.uk Bray, C. (2007) Libraries inspire learning, Public Library Journal, 22(2), 15-16.

    Broady-Preston, J., and Felice, J. (2006) Customers, relationships and libraries: University of Malta, a case study. Aslib Proceedings, 58(6), 525-536.

    Bryant, S.L., and Gray, A. (2006) Demonstrating the positive impact of information support on patient care in primary care: a rapid literature review. Health Information and Libraries Journal, 23(2), 118-125 Calvert, A. (2007) “If I had a hammer …” : Adapting and testing a health sector tool to assess outcomes and impacts in a public library, unpublished Masters dissertation, Department of Information Science, City University London.

    Chung, H.K. (2008) The contingent valuation method in public libraries. Journal of Librarianship and Information Science, 40(2), 71-80 Crawford, J. (2006) The culture of evaluation in library and information services, Oxford: Chandos Publishing.

  • Metrics
Share - Bookmark