Understanding our value: assessing the nature of the impact of library services

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Robinson, L.; Calvert, A.; Bawden, D.; Urquart, C.; Bray, C.; Amosford, J.;
  • Subject: Z665

This paper reports an approach to assessing the nature of the impact and benefit of library services, based on the concepts introduced in Urquhart's Value Project for healthcare information services. Two studies are described and compared. A project in the City of Londo... View more
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