Safety net? Trust and e-government\ud
Part of book or chapter of book
- Publisher: Academic Conferences International
acm: ComputerSystemsOrganization_MISCELLANEOUS | ComputingMilieux_LEGALASPECTSOFCOMPUTING
Although the use of e-government by citizens is uneven, states are pressing ahead with e-government\ud programmes despite the concerns of online users about areas such as privacy, the security of online transactions\ud and fraud. Issues of trust and e-government are explored by looking at the Greek experience. Evidence is\ud presented of a mismatch between the perceived importance of the trustworthiness of e-government websites and\ud the actual priorities set by the authorities. Recommendations are made for the enhancement of public trust and\ud confidence in government, and a model is proposed for determining the trustworthiness of e-government sites.
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