Interviews via VoIP: benefits and disadvantages within a PhD study of SMEs

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Hay-Gibson, Naomi;
  • Publisher: Library and Information Research Group
  • Subject: G500 | X900

The benefits and disadvantages of Voice over Internet Protocol (VoIP) are explored as part of a PhD study to conduct qualitative interviews to discuss risk management within records management. This was used in conjunction with an internet-based electronic whiteboard sy... View more
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