Exploring collaboration patterns among global software development teams.

Part of book or chapter of book English OPEN
Serce, Fatma Cemile ; Alpaslan, Ferda Nur ; Swigger, Kathleen ; Brazile, Robert ; Dafoulas, George ; Lopez, Victor ; Schumacker, Randy (2009)

This study examines communication behaviors in\ud global software student teams. The authors of the\ud paper characterize the types of communication\ud behaviors that occur when student teams are engaged\ud in a software development project. The authors\ud present findings from a one-semester study that\ud examined factors contributing to successful distributed\ud programming interactions among students enrolled at\ud the University of Atilim (Turkey), Universidad\ud Tecnológica de Panamá, University of North Texas,\ud and Middlesex University (UK). Using content and\ud cluster analyses techniques, we identified distinct\ud patterns of collaboration and examined how these\ud patterns were associated with task, culture, GPA, and\ud performance of collaborative teams. Our results\ud suggest that communication patterns among global\ud software learners may be related to task type, culture\ud and GPA. It is hoped that these findings will lead to the\ud development of new strategies for improving\ud communication among global software teams.
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